Privacy Policy

1. Introduction

FlyMX LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the FlyMX platform ("the Service"). By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, and authentication credentials
• Aircraft data: registration numbers, serial numbers, engine/propeller details, maintenance records, flight logs, oil analysis data, compliance dates, weights, and equipment information
• Marketplace data: business information, service listings, contact details, and reviews submitted by shop owners
• Payment information: processed securely through Stripe (we do not store full credit card numbers)
• Communications: inquiry messages, support requests, and feedback
• Photos: aircraft, flight, and maintenance images uploaded to the platform

2.2 Information Collected Automatically

• Device and browser information: IP address, browser type, operating system
• Usage data: pages visited, features used, time spent on the Service
• Location data: approximate location from IP address; precise location only when you explicitly use the proximity search feature with browser geolocation
• Marketplace analytics: impression counts, click events, and inquiry tracking for shop advertising performance

2.3 Information from Third Parties

• FAA Registry: aircraft registration data retrieved via N-number lookup
• FlightAware AeroAPI: flight tracking data, route information, and weather data
• OpenSky Network / AeroDataBox: supplementary flight data for auto-import features
• Stripe: payment status and subscription information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process payments and manage subscriptions
• Generate engine health analytics, compliance alerts, and maintenance recommendations
• Power the AD Checker with AI-assisted airworthiness directive analysis
• Facilitate marketplace connections between pilots and service providers
• Send compliance digest emails and notification alerts
• Track marketplace advertising performance for shop owners
• Respond to inquiries and provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Third-Party Services

We share data with the following third-party services as necessary to operate the platform:

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Flight logs, maintenance records, and aircraft data are retained indefinitely to support historical analysis and compliance tracking. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained as required by law or for legitimate business purposes (e.g., billing records).

6. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (TLS/SSL), secure authentication, and access controls. Payment data is processed by Stripe and never stored on our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a portable copy of your data
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We may use analytics tools to understand how the Service is used. We do not sell your personal data to third parties. We do not use targeted advertising cookies.

9. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a new "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy, please contact us at [email protected].